Refund and cancellation information
Questions about cancellations, refunds or agreed arrangements.
For questions about an agreed paid activity or purchase, contact the team with the date and details of your request.
Send the details
Contact our team
Email [email protected] or use the support page to provide the relevant information.
We review the request
Review of the request
We review the original arrangement and any available records.
We respond
Our response
Any response or adjustment is communicated directly after review.